Alcide.IO Privacy Policy

Alcide Privacy Policy

Last Revised on January 22, 2020

If you are a California resident, please refer to our Privacy Notice for California Residents.

Alcide.IO Ltd. and its subsidiaries (collectively “Alcide”, “Company” “we” or “us”) respects the privacy of its users (“User(s)” or “you”) and is committed to protect the personal information that its Users share with it. This Privacy Policy is to inform you what information we collect when you visit our website at www.alcide.io (the “Site”) and when you use our cloud-native security platform service (collectively, the “Service”). We believe that you have a right to know our practices regarding the information we may collect and use when you use our Site. Capitalized terms which are not defined herein, shall have the meaning ascribed to them in our Terms of Use which this Privacy Policy is incorporated thereto by reference (together, the “Terms”).

1. Your Consent (PLEASE READ CAREFULLY!)

BY ACCESSING THE SITE AND/OR USING THE SERVICE, YOU AGREE TO THE TERMS AND CONDITIONS SET FORTH IN THIS PRIVACY POLICY (THE “PRIVACY POLICY”), INCLUDING TO THE COLLECTION AND PROCESSING OF YOUR PERSONAL INFORMATION (AS DEFINED BELOW) IN THE EVENT YOU DECIDE TO PROVIDE US WITH SUCH IN OUR SITE. IF YOU DISAGREE TO ANY TERM PROVIDED HEREIN, YOU MAY NOT USE THE SITE.

2. Which information may we collect on our users?

We may collect two types of data and information from our Users:

1. The first type of information is non-identifiable and anonymous information (“Non-personal Information”). We are not aware of the identity of the User from which we have collected the Non-personal Information. Non-Personal Information is any unconcealed information which is available to us while Users are using the Service. Non-personal Information which is being gathered consists of technical information and behavioural information, such as: (i) network connection such as IPs and ports; (ii) instance meta-data from your cloud provider, or (iii) data from orchestration platforms.

1. The second type of information is individually identifiable information (“Personal Information”). This information may or taken together with additional information available to Alcide identify an individual or may be of a private and/or sensitive nature.

• Personal Information which is being gathered consists of any personal details provided consciously and voluntarily by the User. The Personal Information is collected from the details the Users provide when Users wish to contact us or register to receive the Services, which requires among others: name, email address and phone number.
• In addition, the Company may collect certain information based on User’s configuration of the Services, such as, activity on the cloud by a certain workstation, which may be connected to a certain Users’ personnel.
  1. In addition, The Company may publish open positions in the Company via its website, Facebook or LinkedIn page. In connection with this opportunity, we collect information that is provided to us by the job candidates (“Candidates”), when they apply to any of the open positions published by us, by e-mail, or otherwise.

For the avoidance of doubt, any Non-Personal Information connected or linked to any Personal Information shall be deemed as Personal Information if such connection or linkage exists.

We do not collect any Personal Information from you or related to you without your approval, which is obtained, inter alia, through your active acceptance of the Terms and the Privacy Policy.

TO THE EXTENT THAT YOU PROVIDE TO US ANY PERSONAL INFORMATION IN CONNECTION WITH ANY THIRD PARTY, INCLUDING ANY OF YOUR PERSONNEL YOU ARE SOLELY RESPONSIBLE TO RECEIVE AND HEREBY REPRESENT AND UNDERTAKE TO HAVE RECEIVED THE CONSENT, AUTHORITY, PERMISSION AND APPROVAL OF SUCH PERSON AND PROVIDED THEM WITH SUFFICIENT DISCLOSURES, TO ALLOW THE USE OF SUCH PERSONAL INFORMATION, AND TO ALLOW ALCIDE TO ACCESS, STORE, COLLECT, ANALYZE AND PROCESS SUCH PERSONAL INFORMATION AS DETAILED HEREIN

3. How Do We Collect Information on Our Users? 

There are two main methods we use:

1. We collect information through your use of the Service. In other words, when you are using the Service we are aware of it and may gather, collect and record the information relating to such usage, either independently or through the help of third-party services, as detailed below.
2. We collect information which you provide us voluntarily. For example, we collect Personal Information which you voluntarily provide when you fill in our Demo registration. We store the Personal Information either independently or through the help of our authorized third-party service providers as detailed below. Please keep in mind that once you voluntarily provide us with your Personal Information, we may collect information comprised of both collection types together.
3. What are the Purposes of the Collection of Information? 

Non-personal Information is collected in order to:

• Provide the Service;
• Track the usage of users in the system;
• Provide our User with a better user experience.

Personal Information is collected in order to:

• Be able to provide the Demo;
• Be able to contact Users who requested such contact to be made, for the purpose of providing them with further information on Alcide and its services;
• Be able to provide the Users updates about the Company’s developments.

5. Job Candidates:

The Company welcomes all qualified Candidates to apply to any of the open positions posted on our website, Facebook, LinkedIn, by sending us their contact details and CV (“Candidates Information”). We are committed to keep Candidates’ Information private and use it solely for our internal recruitment purposes (including for identifying Candidates, evaluating their applications, making hiring and employment decisions, and contacting Candidates by phone or in writing).

Please note that the Company may retain Candidates Information submitted to it even after the applied position has been filled or closed. This is done so we could re-consider Candidates for other positions and opportunities at the Company; so, we could use their Candidates Information as reference for future applications submitted by them; and in case the Candidate is hired, for additional employment and business purposes related to their work. If you previously submitted your Candidates Information to the Company, and now wish to access it, update it or have it deleted from our systems, please contact us at info@alcide.io. 

6. Sharing Information with Third Parties

Alcide may share your Personal Information with third parties (or otherwise allow them access to it) only in the following manners and instances:

1. Third Party Services: Alcide has partnered with several selected service providers, whose services and solutions complement, facilitate and enhance our own. These include hosting and server services, data and cyber security services, web analytics, payment processors, marketing services, customer services, e-mail distribution and monitoring services, and our business, legal and financial advisors (collectively, “Third–Party Services”). Such Third-Party Services may receive or otherwise have access to our Users’ Personal Information, depending on each of their roles and purposes in facilitating and enhancing our Services and business, and may only use it for such purposes. Alcide remains responsible and liable for any Personal Information processing done by Third Party Services on its behalf, except for events outside of its reasonable control.
2. Governmental/Law Enforcement Agencies and Legal Requests or Duties: We may disclose or otherwise allow access to your Personal Information pursuant to a legal request, such as a subpoena, search warrant or court order, or in compliance with applicable laws, with or without notice to you, if we have a good faith belief that we are legally required to do so, or that disclosure is appropriate in connection with efforts to investigate, prevent, or take action regarding actual or suspected illegal activity, counter terrorist financing verification requirements, fraud, or other wrongdoing.
3. Protecting Rights and Safety: We may share your Personal Information with others, with or without notice to you, if we believe in good faith that this will help protect the rights, property or personal safety of Alcide, any of our Users, or any member of the general public
4. Alcide Subsidiaries and Affiliated Companies: We may share Personal Information internally within our family of companies, for the purposes described in this Privacy Policy and in accordance with Section 5 above. In addition, should Alcide or any of its affiliates undergo any change in control, including by means of merger, acquisition or purchase of substantially all of its assets, your Personal Information may be shared with the parties involved in such event. If we believe that such change in control might materially affect your Personal Information then stored with us, we will notify you of this event and the choices you may have you via e-mail and/or prominent notice on our Website or Services.

For the avoidance of doubt, Alcide may share your Personal Information in additional manners, pursuant to your explicit approval, or if we are legally obligated to do so. Additionally, we may transfer, share or otherwise use Non-personal Information in our sole discretion and without the need for further approval. Additionally, Alcide may transfer and disclose Non-personal Information to third parties at its own discretion.

7. Deletion of Personal Information

If for any reason you wish to modify or delete your Personal Information please send us an email to info@alcide.io, and we will make reasonable efforts to modify or delete any such Personal Information pursuant to any applicable privacy laws. Note that unless you instruct us otherwise, we may retain your Personal Information for as legally required.

8. Minors

To use the Site, you must be over the age of sixteen (16). Alcide does not knowingly collect Personal Information from children under the age of sixteen (16) and does not wish to do so. We reserve the right to request proof of age at any stage so that we can verify that minors under the age of sixteen (16) are not using the Site.

9. Security

We take a great care in implementing and maintaining the security of Alcides’ Service and its User’s Personal Information. Alcide employs industry standard procedures and policies to ensure the safety of its Users’ Personal Information and prevent unauthorized use of any such information.  The Personal Information may be hosted at Alcide premises or at its third-party services providers, under advanced security features and protection. However, we do not guarantee that unauthorized access will never occur.

10. Third Party Sites

While using the Service we may be using third party software and/or service for various needs, inter alia, in order to collect and/or process the information detailed herein (the “Third Party Service Provider”). Note that these are independent software and/or service providers and Alcide does not take any liability about the information collection policies of these providers, or about any kind of issue, legal or otherwise, relating thereto. Third Party Service Provider’s includes the following:

• Amazon Web Services (AWS), which privacy policy is available at https://aws.amazon.com/privacy/?nc1=f_pr;
• Google Analytics, which privacy policy is available at http://www.google.com/intl/en/analytics/privacyoverview.html;
• Google Cloud Platform, which privacy policy is available at https://www.google.com/policies/privacy/;
• Facebook, which privacy policy is available at: https://www.facebook.com/privacy/explanation;
• LinkedIn, which privacy policy is available at https://www.linkedin.com/legal/privacy-policy?trk=homepage-basic_footer-privacy-policy;
• Twitter, which privacy policy is available at https://twitter.com/en/privacy;

11. Cookies

When you access or use the Site, the Company may use industry-wide technologies such as “cookies” (or similar technologies), which store certain information on your computer (“Local Storage”) and which will allow us to enable automatic activation of certain features and make your service experience much more convenient and effortless. It is easy to prohibit the Local Storage. Most browsers will allow you to erase cookies from your computer’s hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. However, if you block or erase cookies your online experience may be limited. Please also see the Alcide.io Cookie Policy available at https://www.alcide.io/alcide-cookie-policy/.

12. Direct Marketing

You hereby agree that we may use your contact details for the purpose of informing you regarding our products and services which may interest you and commercial updates about Alcide’s events and news appearances, and to send to your other marketing material, transmitted to the e-mail address you have provided. You may withdraw your consent via sending a written notice to Alcide by email to the following address: info@alcide.io.

13. Changes to the Privacy Policy

The terms of this Privacy Policy will govern the use of the Service and any information collected therein. Alcide reserves the right to change this policy at any time, so please re-visit this page frequently. We will provide notice of substantial or material changes of this policy on the homepage of the Site and/or we will send you an e-mail regarding such changes to the e-mail address that you may have provided us with. Such substantial changes will take effect seven (7) days after such notice was provided on our Site or sent by email. Otherwise, all other changes to this Privacy Policy are effective as of the stated “Last Revised” date and your continued use of the Site after the Last Revised date will constitute acceptance of, and agreement to be bound by, those changes.

14. Have any Questions?

If you have any questions (or comments) concerning this Privacy Policy, you are welcome to send us an email at info@alcide.io and we will make an effort to reply within a reasonable timeframe.